Employees in Client Services job normally exist within creative agencies where there is a requirement to have a role that sits outside of hands-on account management. Whereas Account Managers specifically control the entire account to ensure the solution is delivered by drawing from different teams, client services focus specifically on client requirements and demands.
Client Services Jobs
Client Services roles in creative agencies focus on managing client requirements and ensuring smooth project delivery, enhancing campaign success.
Experts in Creative Client Services Recruitment
We’ll identify key skills in client services candidates like their ability to communicate well with clients, managing and solving problems and having experience in the relevant sector to the job brief we are working on.
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This will include proactive solutions in order to enhance and develop campaigns and they will also have to deal with solving and helping with issues that may arise. They will be the link between the clients and the agency team, ensuring the everything runs smoothly, clients are happy and service levels are exceptional, despite what’s happening internally within the agency.
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They will be required to have a very strong mix of both client service ethics and also have the ability to respond and deliver solutions in a very short space of time. With creative sector clients having a range of demands, attitudes and personalities, the client services person will have to have an excellent range of interpersonal skills that can be adapted to different people and backgrounds within the creative agency. From client meetings to wining and dining, the role is a varied one that offers a lot to the right candidate!
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